T(n)S Catering Management Limited is an award-winning company creating and enhancing a new style of management for the provision of catering services in the Business & Industry, Healthcare and Education Market Sectors. T(n)S is one of the Sunday Times Top 100 Companies to Work for and Best Companies two-star organisation built on values including excellent service and overachieving customer expectations every day.

T(n)S had been looking to find a system to improve the flow of information round the organisation, to simplify operations in sites and to automate functions wherever possible. T(n)S selected RAPID due to its track record, the breadth of its functionality and the flexibility of its form designer to tailor the key forms for purchases, free issues, sales entry and reconciliations. The RAPID site diary & workflow functionality ensures that all users are prompted for the important actions and the completion of these actions is monitored.

Results

The roll out of RAPID across the T(n)S facilities has created an immediate impact including:
• Removal of duplicate data entry
• An improvement in accuracy due to data validation, a single version of each transaction and removing the reliance on spreadsheets
• Automated interfaces feed data into the accounts system with minimal effort
• Reduced time spent in administration at the sites, allows staff more time to spend on food and service delivery, customer interaction and compliance.
• Immediate trading information with alerts encourages speedy actions

A Site Manager said

“Since the introduction of RAPID, I have found it very easy to use, it is very quick & simple to enter purchase invoices and cash takings, it is very good that you can go back and look at invoices previously put on the system just by entering the week end date if you need to check something.

I have a lot of free issues to enter each week including multiple ones using the same cost code in a week, it is very simple to enter onto RAPID and easy to go back and check what you have already entered is correct and matches what will be sent to the client, from the various hospitality forms and free issue sheets I receive daily.

I believe RAPID to be a great improvement to the WRS system (the previous bookwork system), it’s simpler and quicker to use and prevents you from missing important data such as dates and invoice numbers.”

Natasha Cox, Finance Director at T(n)S said “RAPID has been flexible and very user friendly for site, operational and head office staff. It enables us to meet our internal processes and our client’s reporting needs. As a company, Rapid Answers delivers the same values as we do of excellent service and exceeding customer expectations.”

Automate your HR activities and simplify payroll processing

• Gain control of your store staff management with alerts for probation reviews, visa expiry and lapsing of temporary contracts
• Online rotas enable your store managers to plan schedules in line with customer demand and budget. This can reduce rota planning time by a factor of 10.
• Timesheets to record actual attendance which can provide alerts for budget overspends if required
• Electronic forms for starters, leavers and changes with associated workflow to meet your company procedures
• Reports of holidays, sickness & staff working in other stores
• Appraisal & training request processing
• Payroll reports to check that the data is correct before being exported into the payroll
• Enthuse staff by having a single place to go to for all information and actions

The RAPID retail management system can be purchased as individual modules, which are configured for your business, meaning the management system is completely tailored to your needs.

You can read how some of our existing clients such as The Factory Shop, Cook and Thomas Pink have discovered the benefits that RAPID retail management software has had on their businesses.

To find out more about RAPID retail computer systems, please email us or telephone 01372 272800 and we will be delighted to demonstrate how RAPID can work for your company.

Robust safety processes throughout your estate

RAPID’s health and safety modules will help you improve safety standards across a network of multiple stores and can deliver:

• Scheduled and ad-hoc audits and risk assessments
• Actions arising from audits are tracked using RAPID’s powerful action manager
• Accident reporting with workflow processes
• Action monitoring and surveys to ensure policies are adhered to
• A structured document library for guidelines and policies
• Weekly and other checklist monitoring

The RAPID retail management system can be purchased as individual modules, which are configured for your business, meaning the management system is completely tailored to your needs.

You can read how some of our existing clients such as The Factory Shop, The Pen Shop and Thomas Pink have discovered the benefits that RAPID retail management software has had on their businesses.

Ensuring Consistent Promotion Execution

RAPID’s powerful promotion facilities will ensure that your promotions are excellently executed by enabling you to:

• Issue clear instructions with visual merchandising layouts
• Provide detailed product and pricing information with clearly defined deadlines
• Action management so that area and head office management monitor completion
• Stores can submit photos for head office and area management review
• Feedback from stores is immediately available so that adjustments can be made where appropriate

The RAPID retail promotion management system can be purchased as individual modules, which are configured for your business, meaning the management system is completely tailored to your needs.

You can read how some of our existing clients such as The Factory Shop, The Pen Shop and Thomas Pink have discovered the benefits that RAPID retail management software has had on their businesses.

To find out more about RAPID retail computer systems, please email us or telephone 01372 272800 and we will be delighted to demonstrate how RAPID can work for your company.

RAPID uses the very latest retail software to ensure that the management of and communication with stores is consolidated and accurate from a central point, meaning companies can see the benefits from the day the RAPID software is implemented:

• All store communications for stores come from a central point, meaning stores aren’t bombarded with numerous emails, messages and telephone calls from various sources
• An central document library contains all forms, promotional and merchandising, compliance and health and safety information
• A daily to-do list is sent to stores which enables them to work on the priorities for each day and report back to head office on
• Timesheets and rotas retail software systems mean that rota planning and staff attendance works alongside payroll
• All purchases and till takings are reconciled to a central finance system through the cash management function
• Administration and paperwork is significantly reduced for stores, meaning they can concentrate on serving customers and maximising productivity
• RAPID retail software solutions come in multiple languages making it suitable for companies with international operations

RAPID retail software systems are designed completely to the needs of a specific retailer, allowing all the modules to be purchased individually. You can read how some of our existing clients such as The Factory Shop, The Pen Shop and Thomas Pink have discovered the benefits that RAPID retail management software has had on their businesses.

To find out more about RAPID retail computer systems, please email us or telephone 01372 272800 and we will be delighted to demonstrate how RAPID can work for your company.

Streamline finance processes throughout your retail estate

RAPID’s powerful finance modules will automate all aspects of finance control in your stores and will enable you to:

• Record petty cash expenditure with VAT (& picture of receipt if required)
• Enter staff timesheets, produce reports and export to payroll
• Balance a petty cash float weekly
• Balance sales to tenders and reconcile the float daily
• Export financial data to your accounts system

The RAPID retail finance management system is a completely tailored system to your needs as all the modules can be purchased individually. You can read how some of our existing clients such as The Factory Shop and Thomas Pink have recognised the benefits of RAPID retail management software for their businesses.

To find out more about RAPID IT retail systems, please email us or telephone 01372 272800 and we will be delighted to demonstrate how this latest retail technology can work for your company.

If you’re looking for a retail system that will allow your head office to manage and communicate with multiple stores, then the RAPID retail system will ensure you achieve consistency and control in your retail operations.

RAPID uses the very latest retail systems technology to ensure that communication with and control of your stores is centralised and concise, meaning you will see the benefits from day one:

• All communication for stores comes from one central point and within one software system, instead of numerous emails, messages and telephone calls
• All forms, promotional and merchandising, compliance and health and safety documentation are stored in an easy to use document system
• Stores receive a daily to-do list which allows them to quickly identify and focus on the priorities for the day, which they can easily then report back on
• The timesheets and rotas retail systems software enables for staff levels and attendance to be managed alongside payroll
• Cash management function records all purchases and till takings and reconciles to central finance control
• A reduction in administration for stores, means they can focus on productivity and customer service instead
• RAPID retail systems technology is available in multiple languages and so is suitable for international companies
• Cost savings to your business will be apparent from day one

The RAPID retail information system is a completely tailored system to your needs as all the modules can be purchased individually. You can read how some of our existing clients such as The Factory Shop and Thomas Pink have recognised the benefits of RAPID retail management software for their businesses.

To find out more about RAPID IT retail systems, please email us or telephone 01372 272800 and we will be delighted to demonstrate how this latest retail technology can work for your company.

Automate your HR activities and simplify payroll processing

• Gain control of staff management in your kitchens with alerts for probation reviews, visa expiry and lapsing of temporary contracts
• Online rotas enable your site managers to plan schedules in line with customer demand and budget. This can reduce rota planning time by a factor of 10.
• Timesheets to record actual attendance which can provide alerts for budget overspends if required
• Contract staff can be included on timesheets
• Electronic forms for starters, leavers and changes with associated workflow to meet your company procedures
• Reports of holidays, sickness & staff working in other sites
• Appraisal & training request processing
• Payroll reports to check that the data is correct before being exported into the payroll
• Enthuse staff by having a single place to go to for all information and actions

The RAPID catering management system can be purchased as individual modules, which are configured for your company, so that it is a catering software system completely tailored to your needs.

The benefits of implementing the RAPID system have already been realised by our existing clients such as The Brookwood Partnership.